Car Hire Terms of Service

Welcome to Car Hire North Shields. These Terms of Service govern your use of our website and vehicle rental services. By accessing our services, you agree to comply with these terms.

Rental Terms

All vehicle rentals in North Shields are governed by a Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines the terms, conditions, insurance information, fees, and your responsibilities related to the rental. In case of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.

Eligibility Criteria

Rental Vehicle Requirements

  • To hire a vehicle with Car Hire in North Shields, drivers must be at least 21 years old, although age restrictions can differ based on the vehicle type, with extra charges applicable for those under 25. A valid, full driving licence suitable for the vehicle category is required, along with proof of identity and current address. Additionally, valid payment details and a security deposit must be provided, along with any other requirements outlined in the Rental Agreement.

Booking and Payment Details

  • Reservations can be made via our website, over the phone, or at our North Shields office. A deposit may be required to confirm your booking. The total payment, along with a security deposit, is generally collected at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT where applicable. We accept major credit and debit cards, processed securely through trusted payment gateways.

Vehicle Pickup and Drop-off

  • At collection, it is important to conduct a thorough inspection of the vehicle and report any pre-existing damage without delay. A vehicle condition report will be completed and signed to document the state of the car. Please return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure the vehicle is returned with the same fuel level as when you picked it up; otherwise, refueling charges will apply. If you expect to return the vehicle late, contact us as soon as possible, as late returns may incur additional fees. You will be held responsible for any parking fines, traffic violations, or charges that arise during the rental, in addition to an administration fee.

Insurance and Responsibility

  • All rentals come with basic third-party insurance included. You will find comprehensive coverage details and excess amounts outlined in your Rental Agreement. Additional insurance options may be available to lower your financial liability. It is advisable to review these options thoroughly. You remain accountable for any damage or loss up to the insurance excess amount, unless you have opted for additional insurance. Any damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.

6. Modifications and Cancellations

Cancellation and amendment policies differ based on the type of booking and the notice given. For precise information, please consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows may incur fees.

7. Restricted Activities

Prohibited Vehicle Uses

  • The vehicle must not be used for any illegal activities or purposes. This includes racing, off-roading, or engaging in hazardous driving. Transporting dangerous materials or sub-letting the vehicle is prohibited. Driving under the influence of alcohol or drugs is strictly forbidden. Users must adhere to passenger and weight limits, and driving outside designated geographical areas requires prior approval.

Breach of these terms may lead to rental cancellation and extra fees.

8. Liability Limitations

To the fullest extent allowed by law in England and Wales, Car Hire in North Shields is not responsible for any indirect, incidental, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our liability for any claims will not exceed the rental fees paid in the previous 12 months. This limitation does not apply to liability for death or personal injury resulting from negligence or fraud.

Governing Law in North Shields

These Terms are governed by the laws of England and Wales. Any disputes will fall under the exclusive jurisdiction of the courts in this region.

10. Updates to Terms

We reserve the right to update these Terms at any time. Changes take effect as soon as they are posted on our website. Continued use of our services indicates your acceptance of the revised Terms.

North Shields Contact Details

For inquiries regarding these Terms, please reach out to us:

North Shields Car Hire Services
Riverside Way, North Shields NE29 7QY, United Kingdom
Contact Number:: 441914620156